Kód: 02705565
Customer Experience 3.0
Autor John Goodman
With developments like smart phones, social media, mobile connectivity, big data, and speech analytics, businesses have more opportunities to enhance the customer experience than ever before. This book provides guidance on what wo ... celý popis
- Jazyk:
Angličtina - Väzba: Pevná
- Počet strán: 256
Nakladateľ: HarperCollins, 2014
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Viac informácií o knihe Customer Experience 3.0
Anotácia knihy
With developments like smart phones, social media, mobile connectivity, big data, and speech analytics, businesses have more opportunities to enhance the customer experience than ever before. This book provides guidance on what works, what doesn't - and the revenue and word-of-mouth payoff of getting it right.
Parametre knihy
Zaradenie knihy Knihy po anglicky Economics, finance, business & management Business & management Sales & marketing
- Celý názov: Customer Experience 3.0
- Autor: John Goodman
- Jazyk: Angličtina
- Väzba: Pevná
- Počet strán: 256
- EAN: 9780814433881
- ISBN: 081443388X
- ID: 02705565
- Nakladateľ: HarperCollins
- Hmotnosť: 516 g
- Rozmery: 239 × 161 × 23 mm
- Dátum vydania: 12. August 2014
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