Kód: 02398200
"In this collection of case studies, Murphy and her team of contributors describe how quality assessment programs have been implemented and how they are used to continuously improve service at a complete cross-section of instituti ... celý popis
Angličtina
Nákupom získate 161 bodov
Anotácia knihy
"In this collection of case studies, Murphy and her team of contributors describe how quality assessment programs have been implemented and how they are used to continuously improve service at a complete cross-section of institutions. This volume ◗
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Zaradenie knihy Knihy po anglicky Reference, information & interdisciplinary subjects Library & information sciences Library & information services
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Angličtina
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