Code: 05357889

Inbound Call Centers

Name: Inbound Call Centers
Brand: Artech House Publishers
SKU: 05357889
Price: 125.14 EUR
Availability: InStock
Author: Robert A. Gable
ISBN: 9780890066409

by Robert A. Gable

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.

Language: English
Binding: Hardback
Number of pages: 192
Publisher: Artech House Publishers, 1993
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Book synopsis

Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.