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Opis

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.

Szczegóły książki

Kategoria Książki po angielsku Economics, finance, business & management Business & management Management & management techniques

• Pełny tytuł: Authentic Customer Centricity
• Autor: Alkhatani Saad Zafer
• Język: Angielski
• Oprawa: Twarda
• Liczba stron: 116
• EAN: 9781623969134
• ISBN: 9781623969134
• ID: 09871889
• Wydawca: Information Age Publishing
• Waga: 352 g
• Wymiary: 229 × 152 × 11 mm
• Data wydania: 30. June 2015

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