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Opis

A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeople become more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonal problems that invariably arise at work. Her step-by-step techniques, clear examples, and competence-building exercises will immediately improve your supervisory skills, sharpen your self-awareness, and make you a more confident, assertive manager. You'll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range of other difficult on-the-job situations * By following the user-friendly, interactive, self-teaching format, you can work at your own pace as you master management essentials.

Szczegóły książki

Kategoria Książki po angielsku Economics, finance, business & management Business & management Management & management techniques

• Pełny tytuł: Managing Assertively: How to Improve Your People Skills
• Podtytuł: A Self-Teaching Guide
• Autor: Madelyn Burley-Allen
• Język: Angielski
• Oprawa: Miękka
• Liczba stron: 240
• EAN: 9780471039716
• ISBN: 0471039713
• ID: 04887255
• Wydawca: John Wiley & Sons Inc
• Waga: 472 g
• Wymiary: 234 × 194 × 13 mm
• Data wydania: 17. April 1995

Ulubione w innej kategorii

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