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Book synopsis

The main tenants of this book include how to diffuse a difficult situation without making matters worse. The authors, using examples and anecdotes, offer tips on how to neutralize emotions and stay rational, identify the type of difficult person, control the encounter, and explore options.

Book details

Book category Books in English Health & personal development Self-help & personal development Popular psychology

• Full title: Bullies, Tyrants, and Impossible People
• Subtitle: How to Beat Them Without Joining Them
• Author: Jankowski, Mark A, Esq.
• Language: English
• Binding: Paperback
• Number of pages: 288
• EAN: 9781400050123
• ISBN: 9781400050123
• ID: 06581629
• Publisher: Random House USA Inc
• Weight: 229 g
• Dimensions: 192 × 146 × 15 mm
• Date of publishing: 24. April 2007

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