You might also like

More about Chatbot Research and Design

• Book details
• Synopsis
• Trending among others

You get 154 loyalty points

Book synopsis

This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.

Book details

Book category Books in German Naturwissenschaften, Medizin, Informatik, Technik Informatik, EDV Informatik

• Full title: Chatbot Research and Design
• Author: Theo Araujo, Symeon Papadopoulos, Petter Bae Brandtzaeg, Ewa Luger, Morten Goodwin, Effie L. -C. Law
• Language: English
• Binding: Paperback
• Number of pages: 219
• EAN: 9783030682873
• ISBN: 3030682870
• ID: 33616251
• Publisher: Springer Nature Switzerland AG
• Weight: 454 g
• Dimensions: 235 × 155 × 13 mm
• Date of publishing: 03. February 2021

Trending among others

---

---

---