Code: 09384887

Claimmanagement

Name: Claimmanagement
Brand: Springer Gabler
SKU: 09384887
Price: 14.32 EUR
Availability: InStock
Author: Hans-Christian Brauweiler
ISBN: 9783658102241

by Hans-Christian Brauweiler

Language: German
Binding: Paperback
Number of pages: 38
Publisher: Springer Gabler, 2015
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14.32 €

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Book synopsis

Hans-Christian Brauweiler erläutert die Grundlagen des Claimmanagements. Dieses beinhaltet die Steuerung von und den Umgang mit Ansprüchen, die aus Abweichungen in einem Vertragsverhältnis entstehen. Solche Abweichungen können finanzielle, technische, personelle oder zeitliche Gründe haben. Es gibt Eigenclaims, bei denen man selbst Ansprüche an den Vertragspartner stellt, und Fremdclaims, bei denen der Vertragspartner (Nach-)Forderungen durchsetzen will. Claimmanagement hat aufgrund sinkender Margen zugenommen. Nur durch die Abwehr von Fremdclaims bzw. die Durchsetzung eigener Forderungen ist die Gewinnsituation wie geplant zu erreichen. Ergänzt werden die Ausführungen durch wichtige Informationen zur Vertragsgestaltung sowie zur Claimerkennung, insbesondere zur Risikoüberwachung und zum Berichtswesen.