Code: 04920487

Conflict Resolution Training Program - Leader' Leader's Manual

Name: Conflict Resolution Training Program - Leader' Leader's Manual
Brand: John Wiley & Sons Inc
SKU: 04920487
Price: 69.79 EUR
Availability: BackOrder
Author: Prudence B. Kestner
ISBN: 9780787960773

by Prudence B. Kestner, Larry Ray

Language: English
Binding: Paperback
Number of pages: 320
Publisher: John Wiley & Sons Inc, 2002
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Book synopsis

"The Conflict Resolution Training Program Leader's Manual" offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals.