Code: 10010825
Customer Experience Analytics
by Arvind Sathi
Through a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage a ... more
- Language:
English - Binding: Paperback
- Number of pages: 160
Publisher: MC Press, LLC, 2011
- More about this
21.70 €
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Book synopsis
Through a series of case studies from a variety of industries to show how customer experience analytics (CEA) is reshaping business, this book explores the technologies available to help businesses create a competitive advantage and real-time relationsh
Book details
Book category Books in English Computing & information technology Information technology: general issues
21.70 €
- Full title: Customer Experience Analytics
- Author: Arvind Sathi
- Language: English
- Binding: Paperback
- Number of pages: 160
- EAN: 9781583473443
- ISBN: 9781583473443
- ID: 10010825
- Publisher: MC Press, LLC
- Weight: 190 g
- Dimensions: 155 × 229 × 10 mm
- Date of publishing: 01. December 2011
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