Dealing with Difficult Customers / Najlacnejšie knihy
Dealing with Difficult Customers

Code: 16366522

Dealing with Difficult Customers

by Noah Fleming, Shawn Veltman

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to the ... more

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Book synopsis

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts

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Book category Books in English Economics, finance, business & management Business & management

12 €

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