Code: 16881242
Delivering the Customer-Centric Organization: Real-World Business Process Management
by Layna Fischer (Ed)
Customer-centric organizations are concerned about shrinking volumes of business, stiffer competition and ever-more demanding consumer expectations which have increased pressure on the bottom line. The ability to successfully mana ... more
- Language:
English - Binding: Paperback
- Number of pages: 176
Publisher: Future Strategies Inc, 2012
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Book synopsis
Customer-centric organizations are concerned about shrinking volumes of business, stiffer competition and ever-more demanding consumer expectations which have increased pressure on the bottom line. The ability to successfully manage the customer value c
Book details
9.12 €
- Full title: Delivering the Customer-Centric Organization: Real-World Business Process Management
- Author: Layna Fischer (Ed)
- Language: English
- Binding: Paperback
- Number of pages: 176
- EAN: 9780984976430
- ISBN: 0984976434
- ID: 16881242
- Publisher: Future Strategies Inc
- Weight: 317 g
- Dimensions: 254 × 178 × 10 mm
- Date of publishing: 19. August 2012
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