Emotional Value: Creating Strong Bonds with Your Customers / Najlacnejšie knihy
Emotional Value: Creating Strong Bonds with Your Customers

Code: 06505217

Emotional Value: Creating Strong Bonds with Your Customers

by Diana Maul

This guide details five practices for adding emotional value not only for customers, but also for staff. It shows how to build an emotion-friendly service culture. By understanding the role emotions play, organizations can more ef ... more

30.09

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Book synopsis

This guide details five practices for adding emotional value not only for customers, but also for staff. It shows how to build an emotion-friendly service culture. By understanding the role emotions play, organizations can more effectively retain customers and staff.

Book details

Book category Books in English Economics, finance, business & management Business & management Management & management techniques

30.09

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