Code: 06754037
Empowerment: HR Strategies for Service Excellence
by Conrad Lashley
Presents managers and students the importance of empowerment as part of human resource strategy. This book provides a perspective of this established management technique, identifying factors that will lead to a win: win situation ... more
- Language:
English - Binding: Paperback
- Number of pages: 320
Publisher: Taylor & Francis Ltd, 2001
- More about this
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Book synopsis
Presents managers and students the importance of empowerment as part of human resource strategy. This book provides a perspective of this established management technique, identifying factors that will lead to a win: win situation for all concerned. It uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants.
Book details
Book category Books in English Economics, finance, business & management Business & management Management & management techniques
30.06 €
- Full title: Empowerment: HR Strategies for Service Excellence
- Subtitle: HR strategies for service excellence
- Author: Conrad Lashley
- Language: English
- Binding: Paperback
- Number of pages: 320
- EAN: 9780750652445
- ISBN: 9780750652445
- ID: 06754037
- Publisher: Taylor & Francis Ltd
- Weight: 482 g
- Dimensions: 234 × 157 × 18 mm
- Date of publishing: 19. June 2001
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