Code: 12894530

English for Customer Care with CD

Name: English for Customer Care with CD
Brand: BC Edukacja
SKU: 12894530
Price: 21.14 EUR
Availability: InStock

by Rosemary Richey

Language: English
Binding: Paperback
Number of pages: 80
Publisher: BC Edukacja, 2009
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To doskonala pomoc dla osob zatrudnionych przy bezposredniej obsludze klientow anglojezycznych. Nabyta dzieki niemu wiedza przyda sie zarowno podczas rozmowy telefonicznej w Call Center przy obsludze infolinii, jak i przy wymianie korespondencji z klientami. Moze sluzyc jako integralna czesc ogolnych kursow jezyka angielskiego lub jako odrebny podrecznik na intensywnych kursach specjalistycznych. Moze tez byc doskonala pomoca przy samodzielnej pracy w domu.