Code: 06687834
Experience
by Lior Arussy
Describes the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work. ... more
- Language:
English - Binding: Hardback
- Number of pages: 128
Publisher: Taylor & Francis Ltd, 2002
- More about this
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Book synopsis
Describes the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.
Book details
Book category Books in English Computing & information technology Computer networking & communications
40.05 €
- Full title: Experience
- Subtitle: How to Wow Your Customers and Create a Passionate Workplace
- Author: Lior Arussy
- Language: English
- Binding: Hardback
- Number of pages: 128
- EAN: 9781578203062
- ISBN: 9781578203062
- ID: 06687834
- Publisher: Taylor & Francis Ltd
- Weight: 352 g
- Dimensions: 160 × 238 × 16 mm
- Date of publishing: 10. January 2002
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