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Book synopsis

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.§This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.§

Book details

Book category Books in English Society & social sciences Politics & government Public administration

• Full title: Exploring Services Science
• Subtitle: 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014
• Author: Mehdi Snene, Michel Leonard
• Language: English
• Binding: Paperback
• Number of pages: 139
• EAN: 9783319048093
• ISBN: 3319048090
• ID: 02402613
• Publisher: Springer International Publishing AG
• Weight: 254 g
• Dimensions: 149 × 227 × 13 mm
• Date of publishing: 23. January 2014

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