Code: 01991239
- A systematic approach to the provision of IT services, based on ITIL® 2011 Edition core guidance and covering all specifications of APMG's syllabus for the ITIL 2011 Edition Foundation certification.§- The detailed description ... more
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- A systematic approach to the provision of IT services, based on ITIL® 2011 Edition core guidance and covering all specifications of APMG's syllabus for the ITIL 2011 Edition Foundation certification.§- The detailed description of ITIL processes is directly related to the service life cycle phases§- Includes official licensed diagrams
Book category Books in English Society & social sciences Education Teaching skills & techniques
74.43 €
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