Code: 06695897
Are you overworked, unappreciated and under-resourced? This book offers tools for measuring productivity and features ten steps for successful support, while User Support successes and failures are revealed in case studies. It als ... more
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Are you overworked, unappreciated and under-resourced? This book offers tools for measuring productivity and features ten steps for successful support, while User Support successes and failures are revealed in case studies. It also gives you techniques for justifying staff and other expenditure; gaining senior management support; and more.
Book category Books in English Economics, finance, business & management Business & management Management & management techniques
107.22 €
Collection points Bratislava a 2642 dalších
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