Code: 22197402
Leading Loyalty: Cracking the Code to Customer Devotion
by Sandy Rogers, Leena Rinne, Shawn Moon
In business, if people merely like you, you're in trouble. They need to love you Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.To t ... more
- Language:
English - Binding: Hardback
- Number of pages: 240
Publisher: HARPERCOLLINS LEADERSHIP, 2019
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Book synopsis
In business, if people merely like you, you're in trouble. They need to love you Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans.To t
Book details
19.57 €
- Full title: Leading Loyalty: Cracking the Code to Customer Devotion
- Author: Sandy Rogers, Leena Rinne, Shawn Moon
- Language: English
- Binding: Hardback
- Number of pages: 240
- EAN: 9780814439395
- ISBN: 081443939X
- ID: 22197402
- Publisher: HARPERCOLLINS LEADERSHIP
- Weight: 385 g
- Dimensions: 231 × 157 × 25 mm
- Date of publishing: 16. April 2019
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