Code: 05272520

Lean Six Sigma in IT Management

Name: Lean Six Sigma in IT Management
Brand: Schmidt (Erich), Berlin
SKU: 05272520
Price: 32.28 EUR
Availability: BackOrder

by Markus H. Dahm, Csaba Mohos

Language: English
Binding: Paperback
Number of pages: 172
Publisher: Schmidt (Erich), Berlin, 2012
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Book synopsis

Today's businesses heavily rely on IT services to run their processes efficiently. This means that IT departments and IT service providers are being forced to embrace modern quality methods in an effort to remain competitive in increasingly complex markets. While promising concepts such as Lean Six Sigma have achieved great success in manufacturing environments, its application to IT services can be a challenging task. §In this book, Markus H. Dahm and Csaba Mohos provide detailed insights on how to address these challenges. Featuring case studies, experiences and suggestions from a variety of European companies which use Lean Six Sigma in their IT organizations, this book is a well-founded and valuable companion for practical use!