Code: 04459521
Managed Heart
by Arlie Russell Hochschild
In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact w ... more
- Language:
English - Binding: Paperback
- Number of pages: 352
Publisher: University of California Press, 2012
- More about this
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Book synopsis
In private life, we try to induce or suppress love, envy, and anger through deep acting or emotion work, just as we manage our outer expressions of feeling through surface acting. This title examines two groups of public-contact workers: flight attendants and bill collectors.
Book details
Book category Books in English Society & social sciences Society & culture: general Social issues & processes
34.99 €
- Full title: Managed Heart
- Author: Arlie Russell Hochschild
- Language: English
- Binding: Paperback
- Number of pages: 352
- EAN: 9780520272941
- ISBN: 0520272943
- ID: 04459521
- Publisher: University of California Press
- Weight: 410 g
- Dimensions: 208 × 140 × 21 mm
- Date of publishing: 31. March 2012
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