Code: 18170772
Maximizing Call Center Performance
by Madeline Bodin
This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provi ... more
- Language:
English - Binding: Hardback
- Number of pages: 137
Publisher: Taylor & Francis Ltd, 2017
- More about this
289.31 €
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Book synopsis
This text gives examples of how companies can leverage call centre technology to serve their unique needs, and how at the same time they can create a positive experience for customers. Solutions from leading call centres are provided for the problems behind basic call centre functions.
Book details
Book category Books in English Computing & information technology Computer networking & communications
289.31 €
- Full title: Maximizing Call Center Performance
- Author: Madeline Bodin
- Language: English
- Binding: Hardback
- Number of pages: 137
- EAN: 9781138412347
- ISBN: 9781138412347
- ID: 18170772
- Publisher: Taylor & Francis Ltd
- Weight: 430 g
- Dimensions: 234 × 156 mm
- Date of publishing: 27. July 2017
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