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Book synopsis

In an age where customer opinion and feedback can have an immediate, major effect upon the success of a business or organization, marketers must have the ability to analyze unstructured data in everything from social media and internet reviews to customer surveys and phone logs. Practical Text Analytics is an essential daily reference resource, providing real-world guidance on the effective application of text analytics. The book presents the analysis process so that it is immediately understood by the marketing professionals who must use it, so they can apply proven concepts and methods correctly and with confidence. By decoding industry terminology and demonstrating practical application of data models once reserved for experts, Practical Text Analytics shows marketers how to frame the right questions, identify key themes and find hidden meaning from unstructured data. Readers will learn to develop powerful new marketing strategies to elevate customer experience, solidify brand value and elevate reputation.

Book details

Book category Books in English Reference, information & interdisciplinary subjects Research & information: general Data analysis: general

• Full title: Practical Text Analytics
• Subtitle: Interpreting Text and Unstructured Data for Business Intelligence
• Author: Dr Steven Struhl
• Language: English
• Binding: Hardback
• Number of pages: 272
• EAN: 9780749479374
• ISBN: 9780749479374
• ID: 10916158
• Publisher: Kogan Page Ltd
• Weight: 565 g
• Dimensions: 241 × 164 × 19 mm
• Date of publishing: 03. March 2016

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