Kód: 01259444
This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are ... celý popis
126.75 €
Dostupnosť:
50 % šancaMáme informáciu, že by titul mohol byť dostupný. Na základe vašej objednávky sa ho pokúsime do 6 týždňov zabezpečiť.Zadajte do formulára e-mailovú adresu a akonáhle knihu naskladníme, zašleme vám o tom správu. Postrážime všetko za vás.
Nákupom získate 311 bodov
This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.
Zaradenie knihy Books in English Economics, finance, business & management Industry & industrial studies Service industries
126.75 €
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