Process Mapping and Management / Najlacnejšie knihy
Process Mapping and Management

Kód: 01220027

Process Mapping and Management

Autor Conger

Process Mapping & Management is a 10-chapter book comprised of three sections: Process mapping mechanics, process improvement analysis, and process redesign and justification. Written for executives and graduate students the text ... celý popis

31.34

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Anotácia knihy

Process Mapping & Management is a 10-chapter book comprised of three sections: Process mapping mechanics, process improvement analysis, and process redesign and justification. Written for executives and graduate students the text offers practical techniques for simplifying and improving business processes that are immediately actionable. The improvement analysis is based on lean six sigma techniques and discusses leaning for the removal of process waste, cleaning for improving the remaining steps, and greening for evaluating methods that either automate or off-load work. A call-center case study runs through the book to illustrate many of the techniques.

Parametre knihy

Zaradenie knihy Books in English Economics, finance, business & management Business & management

31.34

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