Code: 08809192
Quality Management for it Services
by Dieter Spath
This book gives both scientists and practical experts an insight into the many different facets of IT service quality management--Provided by publisher.
- Language:
English - Binding: Hardback
- Number of pages: 350
Publisher: IGI Global, 2010
- More about this
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Book synopsis
This book gives both scientists and practical experts an insight into the many different facets of IT service quality management--Provided by publisher.
Book details
Book category Books in English Economics, finance, business & management Business & management Office & workplace
187.91 €
- Full title: Quality Management for it Services
- Subtitle: Perspectives on Business and Process Performance
- Author: Dieter Spath
- Language: English
- Binding: Hardback
- Number of pages: 350
- EAN: 9781616928896
- ISBN: 9781616928896
- ID: 08809192
- Publisher: IGI Global
- Weight: 1108 g
- Dimensions: 225 × 289 × 30 mm
- Date of publishing: 15. October 2010
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