Code: 08718903
Servicing ITSM
by Randy A. Steinberg
What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managi ... more
- Language:
English - Binding: Paperback
- Number of pages: 288
Publisher: Trafford Publishing, 2013
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23.23 €
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Book synopsis
What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastruc
Book details
Book category Books in English Reference, information & interdisciplinary subjects Encyclopaedias & reference works Reference works
23.23 €
- Full title: Servicing ITSM
- Subtitle: A Handbook of Service Descriptions for it Service Managers and A Means for Building Them
- Author: Randy A. Steinberg
- Language: English
- Binding: Paperback
- Number of pages: 288
- EAN: 9781490719566
- ISBN: 9781490719566
- ID: 08718903
- Publisher: Trafford Publishing
- Weight: 420 g
- Dimensions: 231 × 153 × 19 mm
- Date of publishing: 26. December 2013
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