Towing Training Manual: Dispatch / Najlacnejšie knihy
Towing Training Manual: Dispatch

Code: 11598355

Towing Training Manual: Dispatch

by Michele Godwin, Jeffrey Godwin

Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling the a ... more

105.29 €


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Book synopsis

Dispatchers and call takers are the nerve center of every towing business and this book takes you through everything they need to be successful. We address the common issues that they will face on a daily basis from handling the angry customer to giving price quotes and working with your tow operators. In addition you will also receive job descriptions, performance evaluation forms and tips for successful coaching.

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105.29 €

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