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Book synopsis

Trust is seemingly in decline in contemporary society, yet its significance and value is undiminished. Numerous scandals afflicting business and politics, the growth of spin and a loss of faith in leaders as people with strong values have all eroded levels of trust. As trust becomes a scarcer commodity, those people and organizations that possess it have a distinct advantage. Trust matters - in fact, it is essential for: ? Organizational Success and Profitability ? Winning and Retaining Customers ? Effective Leadership ? Innovation and Creativity ? Motivating and Energising People ? Managing Risk ? Personal Satisfaction, Fulfilment and Success This book is about trust: What can be achieved when it's present, what can happen when it's not and how to develop it.

Book details

Book category Books in English Economics, finance, business & management Business & management Business ethics & social responsibility

• Full title: Trust Matters
• Subtitle: For Organisational and Personal Success
• Author: Sally Bibb, Jeremy Kourdi
• Language: English
• Binding: Paperback
• Number of pages: 178
• EAN: 9781349516155
• ID: 12045704
• Publisher: Palgrave Macmillan
• Weight: 254 g
• Dimensions: 216 × 140 × 11 mm
• Date of publishing: 01. January 2004

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