Virtual Reference Services / Najlacnejšie knihy
Virtual Reference Services

Code: 06732533

Virtual Reference Services

by Jennifer Heise

Explores the possibilities and challenges of public and academic libraries offering a real-time online reference service to their patrons. Topics of the 13 chapters include the design and management of a question and answer servic ... more

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Book synopsis

Explores the possibilities and challenges of public and academic libraries offering a real-time online reference service to their patrons. Topics of the 13 chapters include the design and management of a question and answer service in New Jersey libraries, service hours and chat reference staffing,

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Book category Books in English Reference, information & interdisciplinary subjects Library & information sciences

81.02 €

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