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Book synopsis

The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledge-rich firms, the authors - experienced consultants with a track record of success-examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively? What are the best ways to incorporate technology into knowledge work? What does a successful knowledge project look like - and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge - experience, intuition, and beliefs - are the most valuable and the most difficult to manage. Applying the insights of "Working Knowledge" is every manager's first step on that rewarding road to long-term success.

Book details

Book category Books in English Economics, finance, business & management Business & management Management & management techniques

• Full title: Working Knowledge
• Author: H Davenport
• Language: English
• Binding: Hardback
• Number of pages: 199
• EAN: 9780875846552
• ISBN: 0875846556
• ID: 04174850
• Publisher: Harvard Business Review Press
• Weight: 466 g
• Dimensions: 158 × 242 × 19 mm
• Date of publishing: 30. January 1998

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