Code: 05140917
Customer-Driven Organization
by Lance B. Coleman
Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including ... more
- Language:
English - Binding: Paperback
- Number of pages: 116
Publisher: Apple Academic Press Inc., 2014
- More about this
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Book synopsis
Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector a
Book details
Book category Books in English Economics, finance, business & management Business & management Management & management techniques
53.94 €
- Full title: Customer-Driven Organization
- Author: Lance B. Coleman
- Language: English
- Binding: Paperback
- Number of pages: 116
- EAN: 9781482217100
- ISBN: 1482217104
- ID: 05140917
- Publisher: Apple Academic Press Inc.
- Weight: 264 g
- Dimensions: 256 × 178 × 9 mm
- Date of publishing: 08. December 2014
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