Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way / Najlacnejšie knihy
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

Code: 09491440

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way

by Joseph Michelli

Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environment ... more

34.97 €

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Book synopsis

Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through their strategic vision.

Book details

Book category Books in English Economics, finance, business & management Industry & industrial studies Manufacturing industries

34.97 €

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