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Book synopsis

Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments. This updated Second Edition presents:* New, completely updated chapters on human resources and the sales and marketing departments* Up-to-date case studies reflecting the latest management trends and issues* Profiles of industry pioneers working at all types of properties, from small motels to five-star hotels* New sections on yield management, lodging environments, franchise companies, and management organizationsHotel and Lodging Management, Second Edition is a comprehensive tool to help readers develop the understanding, knowledge, and skills to be tomorrow's management leaders.

Book details

Book category Books in English Lifestyle, sport & leisure Travel & holiday

• Full title: Hotel and Lodging Management - An Introduction 2e
• Author: Stutts
• Language: English
• Binding: Hardback
• Number of pages: 368
• EAN: 9780471474470
• ISBN: 0471474479
• ID: 04085531
• Publisher: John Wiley & Sons Inc
• Weight: 792 g
• Dimensions: 197 × 242 × 21 mm
• Date of publishing: 01. April 2005

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