Code: 06705701
Part of the "Chartered Management of Institute" series, this book is intended for managers seeking to establish or improve customer service and customer focus standards. It includes action plans, sample communications and checklis ... more
English
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Book synopsis
Part of the "Chartered Management of Institute" series, this book is intended for managers seeking to establish or improve customer service and customer focus standards. It includes action plans, sample communications and checklists for managers to adapt for their own purposes. It features examples and case studies.
Book details
Book category Books in English Economics, finance, business & management Business & management Management & management techniques
66.76 €
English
Collection points Bratislava a 12824 dalších
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