Code: 01374063
Moments of Truth
by Jan Carlzon
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
- Language:
English - Binding: Paperback
- Number of pages: 160
Publisher: HarperCollins Publishers Inc, 2001
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11.14 €
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Book synopsis
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
Book details
Book category Books in English Economics, finance, business & management Business & management Management & management techniques
11.14 €
- Full title: Moments of Truth
- Author: Jan Carlzon
- Language: English
- Binding: Paperback
- Number of pages: 160
- EAN: 9780060915803
- ISBN: 0060915803
- ID: 01374063
- Publisher: HarperCollins Publishers Inc
- Weight: 128 g
- Dimensions: 161 × 200 × 10 mm
- Date of publishing: 29. March 2001
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