Code: 04920290

Smart Manager's FAQ Guide: A Survival Handbook for Today's Workplace

Name: Smart Manager's FAQ Guide: A Survival Handbook for Today's Workplace
Brand: John Wiley & Sons Inc
SKU: 04920290
Price: 37.47 EUR
Availability: InStock
Author: Rex P. Gatto
ISBN: 9780787953447

by Rex P. Gatto

Language: English
Binding: Paperback
Number of pages: 344
Publisher: John Wiley & Sons Inc, 2000
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Book synopsis

Get immediate answers to your toughest workplace questions! In our information-flooded workplace, smart managers, supervisors, administrators, and executives need to get the right answers to their questions--in a hurry! The Smart Manager's F.A.Q. Guide is a handy reference that draws on a wealth of information from workshops, training sessions, and consulting interventions that have a proven track record. You'll get practical solutions to your toughest workplace questions such as: How can I guarantee customer satisfaction? What questions should I ask in an interview? How do I deal with an angry employee? What can I do to overcome resistance to change? How can I get people to listen to me? What are the best ways to praise or reprimand employees? How can I produce an effective presentation? The Smart Manager's F.A.Q. Guide is specially designed to save you time and money. Don't wait for instructor-led training to answer your questions-just turn to this comprehensive, easy-to-follow guide. More than mere questions and answers, this book offers you concrete models that can be used in almost any management situation. "An excellent reference tool with a 'how to' approach to dealing with day-to-day management issues." --Rudolf Beilfuss, chief executive, Polaris International, an International Association of Accounting Firms

Book details

Book category Books in English Economics, finance, business & management Business & management Management & management techniques

37.47 €

Full title: Smart Manager's FAQ Guide: A Survival Handbook for Today's Workplace
Author: Rex P. Gatto
Language: English
Binding: Paperback
Number of pages: 344
EAN: 9780787953447
ISBN: 078795344X
ID: 04920290
Publisher: John Wiley & Sons Inc
Weight: 518 g
Dimensions: 228 × 164 × 21 mm
Date of publishing: 09. October 2000