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More about 54 Golden Nuggets: The Best of the Telephone Doctor

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Book synopsis

This compilation of 54 articles covers all aspects of customer service and are organized into four easy-to-reference sections: Customer service, telephone service, human resources tips and voice mail/e-mail/cell phone tips. Each article is geared toward keeping the customer you work so hard to get.

Book details

Book category Books in English Economics, finance, business & management Business & management Business studies: general

• Full title: 54 Golden Nuggets: The Best of the Telephone Doctor
• Subtitle: Quick Tips to Cure Your Business Communication Ills
• Author: Nancy Friedman
• Language: English
• Binding: Paperback
• Number of pages: 195
• EAN: 9781599962559
• ISBN: 9781599962559
• ID: 06299048
• Publisher: HRD Press Inc.,U.S.
• Weight: 281 g
• Dimensions: 229 × 152 × 11 mm
• Date of publishing: 08. March 2018

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