Code: 09871889

Authentic Customer Centricity

Name: Authentic Customer Centricity
Brand: Information Age Publishing
SKU: 09871889
Price: 97.75 EUR
Availability: InStock
Author: Alkhatani Saad Zafer
ISBN: 9781623969134

by Alkhatani Saad Zafer

Language: English
Binding: Hardback
Number of pages: 116
Publisher: Information Age Publishing, 2015
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97.75 €

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Book synopsis

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity. In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.