Code: 04901190
Delivering Profitable Value
by Michael J. Lanning
Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then rei ... more
- Language:
English - Binding: Paperback
- Number of pages: 336
Publisher: Perseus Books, 2000
- More about this
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Book synopsis
Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.
Book details
Book category Books in English Economics, finance, business & management Business & management International business
32.93 €
- Full title: Delivering Profitable Value
- Author: Michael J. Lanning
- Language: English
- Binding: Paperback
- Number of pages: 336
- EAN: 9780738201627
- ISBN: 0738201626
- ID: 04901190
- Publisher: Perseus Books
- Weight: 500 g
- Dimensions: 229 × 153 × 22 mm
- Date of publishing: 07. January 2000
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