Code: 05080642
A guide to implementing total quality (the art of continuous improvement with customer satisfaction as the goal) at any level. The authors identify the basic ingredients that can help organizations develop and keep their focus on ... more
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A guide to implementing total quality (the art of continuous improvement with customer satisfaction as the goal) at any level. The authors identify the basic ingredients that can help organizations develop and keep their focus on quality, and include case examples from award winners.
Book category Books in English Economics, finance, business & management Business & management Management & management techniques
54.48 €
Collection points Bratislava a 2642 dalších
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