Code: 02300021

Remarkable Service, Third Edition

Name: Remarkable Service, Third Edition
Brand: John Wiley & Sons Inc
SKU: 02300021
Price: 35.44 EUR
Availability: InStock
Author: The Culinary Institute Of America CIA
ISBN: 9781118116876

by The Culinary Institute Of America CIA

Language: English
Binding: Paperback
Number of pages: 304
Publisher: John Wiley & Sons Inc, 2014
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Book synopsis

A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.