Code: 04428871
This Is Service Design Thinking
by Marc Stickdorn
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service provid ... more
- Language:
English - Binding: Paperback
- Number of pages: 384
Publisher: John Wiley & Sons Inc, 2011
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Book synopsis
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers.
Book details
Book category Books in English Economics, finance, business & management Business & management Business strategy
40.68 €
- Full title: This Is Service Design Thinking
- Author: Marc Stickdorn
- Language: English
- Binding: Paperback
- Number of pages: 384
- EAN: 9781118156308
- ISBN: 1118156307
- ID: 04428871
- Publisher: John Wiley & Sons Inc
- Weight: 772 g
- Dimensions: 234 × 188 × 24 mm
- Date of publishing: 07. December 2011
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