Code: 09240427
Be Your Customer's Hero
by Adam Toporek
Provides the customer-facing professionals with advice designed to transform them into heroes in the eyes of the customers they serve. This book show readers how to: achieve the mindset required for Hero-Class service; understand ... more
- Language:
English - Binding: Paperback
- Number of pages: 256
Publisher: HarperCollins, 2018
- More about this
16.64 €
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Book synopsis
Provides the customer-facing professionals with advice designed to transform them into heroes in the eyes of the customers they serve. This book show readers how to: achieve the mindset required for Hero-Class service; understand the customer's expectations - and exceed them; develop powerful communication skills; and more.
Book details
Book category Books in English Economics, finance, business & management Business & management Sales & marketing
16.64 €
- Full title: Be Your Customer's Hero
- Author: Adam Toporek
- Language: English
- Binding: Paperback
- Number of pages: 256
- EAN: 9780814449059
- ISBN: 0814449050
- ID: 09240427
- Publisher: HarperCollins
- Weight: 302 g
- Dimensions: 230 × 153 × 19 mm
- Date of publishing: 22. March 2018
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