Code: 11041923
Hug Your Haters
by Jay Baer
Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver out-standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring ... more
- Language:
English - Binding: Hardback
- Number of pages: 240
Publisher: Penguin Books, 2016
- More about this
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Book synopsis
Haters are not your problem. . . . Ignoring them is. Eighty percent of companies say they deliver out-standing customer service, but only 8 percent of their customers agree. This book will help you close that gap by reconfiguring your custom
Book details
Book category Books in English Economics, finance, business & management Business & management Sales & marketing
25.83 €
- Full title: Hug Your Haters
- Subtitle: How to Embrace Complaints and Keep Your Customers
- Author: Jay Baer
- Language: English
- Binding: Hardback
- Number of pages: 240
- EAN: 9781101980675
- ISBN: 1101980672
- ID: 11041923
- Publisher: Penguin Books
- Weight: 424 g
- Dimensions: 163 × 237 × 27 mm
- Date of publishing: 01. March 2016
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