Code: 07412618
Customer Service Activity Book
by Rose D. Sloat
From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find "The Customer Service Activity Book" a powerful resource. The activities can easily b ... more
- Language:
English - Binding: Paperback
- Number of pages: 304
Publisher: HarperCollins, 2005
- More about this
35.58 €
RRP: 40.91 €
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Book synopsis
From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find "The Customer Service Activity Book" a powerful resource. The activities can easily be used as a complete customer service training program or customized and used individually to address areas of concern.
Book details
Book category Books in English Economics, finance, business & management Business & management Sales & marketing
35.58 €
- Full title: Customer Service Activity Book
- Subtitle: 50 Activities for Inspiring Exceptional Service
- Author: Rose D. Sloat
- Language: English
- Binding: Paperback
- Number of pages: 304
- EAN: 9780814433355
- ISBN: 9780814433355
- ID: 07412618
- Publisher: HarperCollins
- Weight: 294 g
- Dimensions: 182 × 119 × 26 mm
- Date of publishing: 03. May 2005
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