Code: 07366767
Jems from Johnson
by Claude Johnson
Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: A Guide to Successful Customer Relationsh ... more
- Language:
English - Binding: Paperback
- Number of pages: 240
Publisher: iUniverse, 2007
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Book synopsis
Effective Customer Relationship Management (CRM) begins with a customer's first contact---whether on the Internet, through a call center, or in a brick-and-mortar store. Jems from Johnson: A Guide to Successful Customer Relationship Management provi
Book details
Book category Books in English Economics, finance, business & management Business & management Sales & marketing
12.11 €
- Full title: Jems from Johnson
- Subtitle: A Guide to Successful Customer Relationship Management
- Author: Claude Johnson
- Language: English
- Binding: Paperback
- Number of pages: 240
- EAN: 9780595422616
- ISBN: 9780595422616
- ID: 07366767
- Publisher: iUniverse
- Weight: 358 g
- Dimensions: 229 × 152 × 14 mm
- Date of publishing: 30. May 2007
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