When Customers Think We Don't Care / Najlacnejšie knihy
When Customers Think We Don't Care

Code: 01002112

When Customers Think We Don't Care

by Richard W. Buchanan

Who is the enemy? The enemy is us! Every organisation is filled with people - owners, managers, workers - who worry about the 'enemies' that could bring about the end of their employment. This book rewrites everything you thought ... more

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Book synopsis

Who is the enemy? The enemy is us! Every organisation is filled with people - owners, managers, workers - who worry about the 'enemies' that could bring about the end of their employment. This book rewrites everything you thought you knew about marketing and customer service.

Book details

Book category Books in English Economics, finance, business & management Business & management Sales & marketing

26.63 €

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