Kód: 06674001
States that call centers are not just places where calls arrive, but a strategic business asset, the core of your business' customer relationship strategy. This book offers an exploration of how the call center works, how it fits ... celý popis
Nákupom získate 108 bodov
States that call centers are not just places where calls arrive, but a strategic business asset, the core of your business' customer relationship strategy. This book offers an exploration of how the call center works, how it fits into the big picture, what the future holds, and how new technologies affect operations.
Zaradenie knihy Knihy po anglicky Computing & information technology Computer networking & communications
43.22 €
Osobný odber Bratislava a 2642 dalších
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